Contact

You can always contact us by using the form shown below or if you are having problems inside the Jewelry Appraisal Kits....

SPECIAL ANNOUNCEMENT
Please use this link if you are having Registration Problems AFTER making payment with Paypal.

The best place to get any answers to your questions is by using the Jewelry Forum where there are other experts to help you.

Article Continued Below...

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Sorry about the question - it's designed to keep robot spammers out of the system. Real people will have no trouble. ;-)
I just Hate Spam - Don't you?

Our contact details are:

David Foard F.G.A.A.
17 Hennessy Street
Illawarra
South Coast
New South Wales
2000
Australia

Tel: +61 0427407295

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3 Comments Post a Comment
  1. lorenzo wilson lorenzo wilson says:

    Hello, I am interested in your appraisal kit,but this is my second email, did not get any response or reply on my first urgent inquiry almost a month ago,please advise on the following:

    On your Risk FREE Trial, is the first appraisal free?

    Is there only 1 appraisal per kit purchased allowed and how easy it to appraise my own diamond ring?

    How long has your company been around and are you listed with the Better Business Bureau or any similar agency?

  2. resident gemologist appraiser admin says:

    G’day Lorenzo and many thanks for your query.

    First I much apologize, as we never received your first email? so this is our first contact with you.

    Our Risk Free Policy clearly states that if you are not satisfied – you will get a full refund – no questions asked. It’s a simple as that.

    However we do expect both you, and our company to at least “Give it a fair Go.” < – Old Australian Saying :-)

    If there are problems, you have access to a fully qualified gemologist with over 35 years in the Valuation Industry. Our support staff are VERY GOOD at what they do. Our refund rate is one of the lowest in the industry and is usually done because the client (you) did not read the documentation (for example: the Can do list) so tried to appraise something the system was not built to do – like Watches!

    The fee structure is built in exactly the same way a gemologist appraiser would charge in your local High Street Mall or Shopping Center. ie: 1 low fee for 1 item for 1 Certificate.

    There is NO additional fee or sliding scale charge. If you have more than one item to appraise, then we do have a discounted price scale for the purchase of more than a single Kit.

    We have been in the Jewelry Industry for over 35 years and developed the ONLINE software about five years ago (to originally enhance our own retail businesses) and went online with it about 3 years ago.

    It has been very well received around the world with clients on all continents in 7 different currencies. Our biggest market is the USA followed by Great Britain and Australia – because that’s where we live.

    It uses the same principles and formulas as issued by the governing bodies in both the States and Britain. Gold is gold – no matter where you live, and the calculations are exactly the same.

    I would suggest you read as much as you can from the website first, before you commit. The $19.95 fee is not much of a risk – is it?

    Hope this helps.

    Kind regards, David

  3. Yvonne Yvonne says:

    David

    heeeeeeelp! I have just added a page about hallmarks to my site but forgot I needed a hallmark guru first. I have been asked a question about this hallmark that you can see here:
    http://www.antique-jewelry-investor.com/do-you-know-what-this-hallmark-means.html

    It is from the visitors grandmothers collection. If you can help me out I would really appreciate it and would love to add your title, name and url address in the reply.
    with regards
    Yvonne
    (I am watching the road this time *wink*)

Why Not Leave a Comment - You Know You Want To...

PLEASE DON'T ASK FOR A VALUATION - IT'S ILLEGAL FOR ME TO GIVE IT BECAUSE I CAN'T SEE IT, FEEL IT, MEASURE OR TEST IT! - I Can't But YOU Can (Really)...


You Can Do Your Own Jewelry Appraisal Valuation - Right Now - Online With Our Benchmark Jewelry Appraisal Package




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Benchmark Online Jewelry Appraisal Package For A Do-it-Yourself Solution...


Online Jewelry Appraisal Benchmark Package The quick and easy online package with the fastest possible result - Why? Because you fill in a simple multiple choice form and print your Certificate to your printer at Home or Work.

By doing the work yourself (took my Granddaughter 7 minutes and she was only eight years old) you make your selections following the easy multiple choice forms. You will need a plastic ruler and maybe an eyeglass, but that is all the equipment you need.

You see the software behind this amazing new program took a team of Gemologists and Valuers and Antique Jewelry Dealers nearly three years to develop. The Mission Goal was to make it so simple - ANYONE could do it!

I think we succeeded!

The program will also keep your data for 7 years in our Secure Server, so no matter what happens, you can always get an 'Emergency Certificate' should the need arise - BUT WE HOPE NOT!

This is an almost INSTANT solution to your Jewelry Appraisal Problem.

Click here for full details: Benchmark Package


Enhanced Packages With Qualified Appraisal Advisory Service Included...


Online Jewelry Appraisal Enhanced Package The Enhanced Jewelry Appraisal Package is perfect for ensuring your Online Jewelry Appraisal Self Assessment Kit is completed correctly.

Once you have finished entering your data, let our Professional Gemologist Valuers take one last look at your information.

If they find anything 'Not Quite Right' they will send you a personalized email report with all the details needed to correct your Kit before you print.

Not only that, but they will also ensure you have maximized all the possible options for you, so you will get the full Insurance cover you require.

An easy option to 'Enhance' your appraisal solution.

Click here for full details: Enhanced Packages


Deluxe Packages with Technical Staff Assistants To Do The Work For You...


Online Jewelry Appraisal Deluxe Package The Deluxe Jewelry Appraisal Solution is our classic 'Hands-Off' program, when you are either NOT SURE if you can complete the assessment form by yourself - OR - in the event you simply do NOT have the time (or inclination) to do the work for yourself.

Then we can do it for you.

At the Jewelry Appraisal Center we have several qualified and highly trained Technical Assistants who can complete the work on your behalf. Once they have all the details required, they usually complete the Appraisal Certificate inside 48 hours.

In order to participate in the Staff Assist Program however; you will need the original Store Receipts, eBay transaction information or old OUT-OF-DATE appraisals which you need upgraded into today's current value.

If you have used any of our Staff Assistants before and wish to use the same one again (subject to availability) then you can request them to look after you once you have registered. Please be aware they are very busy and can only help so many clients in a single day.

This Deluxe Option is like having your own Gemologist Appraiser work on your jewelry for you, and is HIGHLY RECOMMENDED!

Click here for full details: Deluxe Packages

When Should You Use The Appraisal Advisory Service?


Appraisal Advisory Service The Appraisal Advisory Service is included in the Enhanced Package and at a discounted price. You will find it more than simply 'Useful' because of the advantages it provides.

For those past clients who may wish to add this service to one of their existing jewelry appraisals, it is also available as a Stand Alone Program - a clever way to maximize your appraisal valuation, especially if you are going to sell your jewelry in the future.

This allows our qualified gemologist and appraiser to 'Look Over' your online jewelry appraisal Kit BEFORE you print your Certificate to ensure everything has been entered correctly.

Click here for full details: Appraisal Advisory Service...

Let Our Staff Assist Program Do The Work For You


Staff Assist Program We understand that not everyone has the time or the inclination to complete an online jewelry appraisal for themselves. So if you fall into that category - don't worry - the Staff Assist Program has been discounted AND included into our 'Top-Of-The-Range' Deluxe Package.

Simply send us your original Store Receipt or eBay description - or better yet - an old 'Out-Of-Date' appraisal with the weights, sizes and qualities listed, and one of our highly trained Technical Assistants will complete the work for you. Too easy...

If you have already purchased kits in the past but wish to use this as a separate service, it is available by booking one of our staff today!

Click here for full details: Staff Assist Program...


Total 'Hands Off' Service with Annual Renewal Warranties


Extended Warranty Jewelry Appraisals In a recent survey, one of the most asked for inclusions was a way to 'Automate' the annual renewal on clients appraisals.

Generally this is required by your Insurance company each year or so, especially if the price of Gold or Gemstones has risen (or fallen) by more than 10% percent.

Customers simply wanted an easier way to get an upgrade without going through the procedure again - after all - the data is still in the database, so why type it all in again?

So we arranged an annual renewal payment with a HALF PRICE DISCOUNT as a standard option, but you can now UPGRADE that to our EXTENDED WARRANTY SERVICE where we do all the work for you each year.

Click here for full details: Extended Warranty Upgrade...

Ask The Appraiser

If you have anything you would like to ask then use this BIG RED BUTTON to Ask The Appraiser.

Ask the Appraiser and start your Online Jewelry Appraisal Now!

PLEASE DON'T ASK ME TO VALUE ANYTHING!

It is illegal for me to do that because I can't see, feel, test or measure the item in question.

YOU CAN - BUT I CAN'T...
The reason is you may have the original documentation, an eBay Seller description or an old 'Out-of-Date' appraisal with all the details listed, plus you can see feel, measure and test the item yourself.

Home Study Course

For those of you who might like to complete a Home Study Jewelry Appraisal Course - Please click on the Image to get more information...

If you simply wish to complete an Online Jewelry Appraisal right now, you can do so by starting your own Jewelry Valuation Benchmark Package

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